Privacy Policy

Privacy Notice

Last Updated: June 23, 2025

Handling of Personal Information

Thermonik ENG Inc. (“the Company”) may collect personal information from customers and other stakeholders through this website or by other means. The Company regards the protection of such personal information as an important responsibility and will handle it appropriately and make every effort to protect it in accordance with the following principles. This notice may be updated without prior notice.

1. Acquisition of Personal Information

The Company acquires personal information appropriately in accordance with the Act on the Protection of Personal Information (“APPI”) and other applicable laws, regulations, and guidelines, and uses such information only within the scope of the purposes described below.

2. Purpose of Use of Personal Information

The Company uses personal information for the following purposes in connection with the activities of the Company and its domestic and overseas group companies (collectively, “the Group”).

(1) Individuals (customers and related parties)

• Responding to inquiries and document requests and keeping related records
• Providing products, services, and related information (including ordering, delivery, payment, and product quality information)
• Planning, R&D, and quality improvement of products and services, and conducting related surveys
• Online marketing
• Performing transactions and administering contracts
• Exercising rights and performing obligations under contracts and laws
• Communicating and sharing necessary information with manufacturers, suppliers, and distributors

(2) Shareholders

Shareholder management in accordance with laws and regulations
Exercising rights and fulfilling obligations under applicable laws
Responding to inquiries and requests
Conducting surveys and making decisions regarding shareholder relations (e.g., general meetings)

(3) Corporate clients and prospective clients

• Performing transactions and administering contracts and accounts
• Conducting business activities (meetings, consultations, discussions)
• Sending notices regarding seminars and exhibitions
• Planning, R&D, and quality improvement of products and services, and related surveys
• Providing and collecting information for the proper use of products and services
• Providing and collecting information on product/service quality, safety, and effectiveness
• Online marketing
• Collecting and providing technical information on industrial materials and manufacturing technologies
• Exercising rights and performing obligations under contracts and laws

(4) Internship applicants, job applicants, and educational institutions

• Providing information to and contacting prospective employees
• Conducting internships
• Recruitment selection
• HR management and internal training after hiring
• Reviewing and analyzing recruitment activities for future improvement

(5) Officers, employees, and retirees of the Group

• HR and labor management
• Operation, registration, and management of internal systems
• Emergency contact with family members
• Reviewing and improving health promotion measures
• Procedures for post-retirement health insurance
• Procedures for retirement and pension benefits
• Internal training

3. Security Measures

(1) Basic Policy

The Company has adopted this notice as its basic policy for protecting personal information.

(2) Internal Rules

The Company has established rules regarding the acquisition, use, and handling of personal information and requires all employees to comply.

(3) Organizational Measures

The Company appoints personnel responsible for personal information management, enforces access restrictions, and mandates reporting of any violations. In the event of a significant incident such as a leak, a specialized committee will respond. Access logs are preserved as necessary for monitoring and internal audits.

(4) Personnel Measures

The Company provides internal training on the handling of personal information.

(5) Physical Measures

Employees must appropriately manage personal information and the devices/media on which it is stored and irreversibly destroy such information upon disposal.

(6) Technical Measures

The Company imposes access restrictions on databases containing personal information and implements reasonable security measures to prevent unauthorized access, loss, damage, alteration, leakage, or unauthorized transfer. Electronic records containing personal information are protected by passwords as necessary.

(7) Other Measures

The Company may outsource part or all of its operations to third parties and provide personal information to them as needed, with appropriate contractual safeguards and supervision.

4. Provision of Personal Information to Third Parties

The Company does not provide personal information to third parties except in the following cases:

• Provision to Group companies for joint use
• Provision to contractors within the scope necessary to achieve the purposes of use
• In connection with business succession
• With the prior consent of the individual
• As required by law

5. Joint Use of Personal Information

The Company may jointly use personal information of customers, stakeholders, corporate clients, technical partners, applicants, and Group employees/retirees. In such cases, the Company will manage the information appropriately under its responsibility.

Items jointly used:

Name, company, department, address, date of birth, career history, health examination results, gender, phone number, email address, purchase history, website browsing history, and behavioral/attribute data obtained from the website

Scope of joint users:

The Company’s overseas group companies.
For details on each group company, see: https://ttcfurnace.com/ja/index.php

Purpose of joint use:

Same as Section 2 “Purposes of Use of Personal Information.”

Entity responsible for management:

Thermonik ENG Inc.
2-8-31-16 Higashi-Narashino, Narashino-shi, Chiba, Japan
Representative Director: Akiko Misu

6. Requests for Disclosure, Correction, Deletion, Suspension of Use, and Complaints

The Company strives to maintain accurate and up-to-date personal information. Individuals may request disclosure, correction, addition, deletion, suspension of use, etc., of their retained personal information in accordance with law. Requests can be made in writing or via the web inquiry form. The responsible department will provide guidance on procedures and any fees. Complaints regarding personal information will also be handled.

Contact:
Thermonik ENG Inc.
2-8-31-16 Higashi-Narashino, Narashino-shi, Chiba 275-0001, Japan
Phone: +81-70-8947-3210
Inquiry Form: https://thermonik-eng.com/en/contact/

7. Personal Information on Linked Sites

This website contains links to external websites but does not share personal information with them. The Company is not responsible for personal information collected on linked sites; please refer to those sites’ privacy policies.

8. Cookies

This website uses cookies to provide services. Cookies are small text files stored on your computer by your browser when visiting a website. Cookies may be used to track access history within the scope of the purposes described in Section 2. The Company will not obtain information that identifies an individual without prior consent.

9. Access Logs

Access logs are used to analyze usage trends, manage the site, and collect aggregated demographic information. The Company may obtain statistical information such as pages visited, time spent, referring page, page transitions, browser, and OS, but this information is not used to identify individuals.