Privacy Policy

Handling of Personal Information

Thermonik ENG Inc. (the “Company”) may receive personal information from customers and other relevant parties through this website or by other means. We regard the protection of such personal information as an important responsibility and handle it appropriately in accordance with the provisions below. This notice may be revised without prior notice.

1. Collection of Personal Information

The Company collects personal information by appropriate means in accordance with Japan’s Act on the Protection of Personal Information and other applicable laws, regulations and guidelines, and uses such information only within the purposes described below.

2. Purposes of Use

The Company uses the following categories of personal information for the activities of the Company and its group companies in Japan and overseas (collectively, the “Group”) for the purposes stated below.

(1) Personal information of individual customers and other relevant parties

• Responding to inquiries and requests for materials, and keeping records thereof
• Providing products, services and related information, including order processing, shipment, payment and product-quality information
• Planning, research and development, and quality improvement of products and services, including related surveys
• Web marketing
• Performance of transactions and management of contractual relationships
• Exercise of rights and performance of obligations under contracts, laws and regulations
• Communication and provision of information to manufacturers, manufacturers/distributors, sellers and other parties involved with products

(2) Personal information of shareholders

• Shareholder administration in accordance with applicable laws and regulations
• Exercise of rights and performance of obligations under applicable laws and regulations, and handling of related matters
• Responding to inquiries, requests and claims
• Surveys and policy decisions relating to shareholder relations, including general meetings of shareholders

(3) Personal information of business customers and prospective business partners

• Performance of transactions and management of contracts, receivables and payables
• Business activities, including meetings, consultation and evaluation
• Information regarding seminars, exhibitions and related events
• Planning, research and development, and quality improvement of products and services, including related surveys
• Providing and collecting information concerning the proper operation of products and services
• Providing and collecting information concerning the quality, safety or effectiveness of products and services
• Web marketing
• Collecting and providing technical information concerning industrial materials and manufacturing technologies
• Exercise of rights and performance of obligations under contracts, laws and regulations, and handling of related matters

(4) Personal information of internship participants, job applicants and educational-institution contacts relating to the Group

• Providing information to and communicating with prospective employees
• Administration of internships
• Recruitment and selection
• Human-resources and labor management and internal training following a hiring decision
• Review and analysis of recruitment activities and reference for future recruitment

(5) Personal information of Group officers, employees and former employees

• Human-resources and labor management
• Operation, registration and administration of internal systems
• Emergency contact with family members
• Development, effectiveness analysis and improvement of health-promotion measures
• Health-insurance and related procedures for former employees
• Retirement allowance and pension payment procedures
• Internal training

3. Security Measures

(1) Establishment of a Basic Policy

The Company has established this notice as its basic policy for the protection of personal information.

(2) Establishment of Internal Rules

To manage personal information securely, the Company has established internal rules governing the collection, use and other handling of personal information and requires all employees to comply with them.

(3) Organizational Security Measures

The Company appoints persons responsible for the management of personal information and implements appropriate controls, including access restrictions. All employees are required to report violations relating to the handling of personal information. In the event of a serious incident such as a data leak, the Company will establish a dedicated committee to respond. Where necessary, access logs and other records are retained for subsequent monitoring, and internal audits are conducted to confirm appropriate management of personal information.

(4) Personnel Security Measures

The Company provides internal training regarding the handling of personal information.

(5) Physical Security Measures

The Company requires all employees to manage personal information and devices or electronic media containing such information appropriately and, when disposing of them, to do so in a manner that prevents restoration.

(6) Technical Security Measures

The Company restricts access to personal-information databases and implements reasonable and appropriate security measures to prevent unauthorized external access, loss, damage, destruction, alteration, leakage or unauthorized disclosure of personal information. Electronic records containing personal information are protected by passwords or other measures where necessary.

(7) Other Security Management Measures

The Company may outsource part or all of certain operations and provide personal information to contractors to the extent necessary. In such cases, the Company provides appropriate supervision, including entering into agreements concerning the handling of personal information.

4. Provision of Personal Data to Third Parties

The Company will not provide personal data to a third party except in any of the following cases:

• When providing data to a Group company for joint use
• When providing data to a contractor to the extent necessary to achieve the purposes of use
• When data is provided in connection with a business succession
• When prior consent has been obtained from the individual
• When otherwise permitted or required by law

5. Joint Use of Personal Data

The Company may jointly use personal data relating to individual customers and other relevant parties, business customers and prospective partners, technical partners, internship participants and job applicants, and Group officers, employees and former employees as described below. The Company remains responsible for the appropriate management of such personal data.

Categories of personal data jointly used

Name, company, department, address, date of birth, career history, health-examination results, gender, telephone number, email address, purchase history for products and services, browsing history on Company websites, and behavioral or attribute information obtained from Company websites

Parties participating in joint use

The Company’s overseas Group companies

For information about Group companies, please refer to the following link.
https://thermonik.co.kr/ja/index.php ↗

Purposes of use

The purposes described in Section 2, “Purposes of Use,” above

Entity responsible for management of jointly used personal data

Thermonik ENG Inc.
Address: 8-31-16 Higashi-Narashino, Narashino, Chiba, Japan
Representative Director: Akiko Misu

6. Requests for Disclosure, Correction, Suspension of Use, Records of Third-Party Provision, and Complaints

The Company endeavors to maintain personal information accurately and in an up-to-date state. If an individual requests disclosure of records concerning third-party provision, correction, addition, deletion, suspension of use or other action regarding personal data, the Company will respond promptly and within a reasonable scope in accordance with applicable laws and regulations. To ensure that the request is understood accurately, please contact the responsible department in writing or through the web inquiry form. The responsible department will provide information regarding procedures and any applicable fees. The Company also accepts complaints concerning personal information.

For questions, please contact:

Thermonik ENG Inc.
[Address] 8-31-16 Higashi-Narashino, Narashino, Chiba 275-0001, Japan
[Telephone] +81-70-8947-3210
[Inquiry Form]Technical Inquiry Form

7. Collection of Personal Information on Linked Websites

This website contains links to external websites, but such links do not constitute sharing of personal information. The Company is not responsible for the collection of personal information performed by linked websites; please review the privacy practices of each linked website.

8. Cookies

This website uses cookies in providing its services. A cookie is a small text file containing an identifier rather than personal information. It is exchanged between the website server and the user’s browser when the website is visited and is stored on the user’s device.

Within the purposes described in Section 2 above, the Company may obtain and use access-history information derived from cookies. Unless prior consent has been obtained, the Company does not use cookies to obtain information that directly identifies an individual.

9. Access Log Files

The Company uses access-log files to analyze website usage trends, administer the site, understand user movement and collect aggregated statistical information. These logs may provide statistical information such as pages visited, time spent on pages, referring locations, navigation patterns, browser type and operating system. They are not used for the purpose of collecting personal information.